Frequently Asked Questions (Faqs)
1. How do I convert an image
file? To convert all you need to do is follow
three steps
- Select the image file you want to
convert
- Upload the image into our
server
- Download the converted document to a
location of your choice
2.
What happens if my file is corrupted? If your
file is corrupted you can
send us an email here we will convert the file and email it to your
preferred
email address.
3. Are there any other
formats that other than RTF,
DOC or TXT? Yes, we can and do convert other
formats, if you have any conversion problems
please feel free to contact us by
clicking here
or send an email to production@jvinfosol.com
4. I have more
than one file can I get them converted in one
go?Yes, we provide
customized services to any needs for conversion, if you need a
customized
solution you can definitely get in contact with us through here or send an email to production@jvinfosol.com and
we will be quick to provide
you with quality service.
5. I have
more questions how can I ask
them?You are more than welcomed to ask us any
question click here or send an email to production@jvinfosol.com and
ask away
6. I am trying to login but
its telling me to activate my
account, why?
To access your account, we recommend that you check your email
inbox, if your
inbox doesn't have the email please check your junk email option, if
you still
dont have an email please do not hesitate to contact us by clicking here.