Frequently Asked Questions (Faqs)


1. How do I convert an image file?
To convert all you need to do is follow three steps

  • Select the image file you want to convert
  • Upload the image into our server
  • Download the converted document to a location of your choice

2. What happens if my file is corrupted?
If your file is corrupted you can send us an email here we will convert the file and email it to your preferred email address.

3. Are there any other formats that other than RTF, DOC or TXT?
Yes, we can and do convert other formats, if you have any conversion problems please feel free to contact us by clicking here or send an email to [email protected]

4. I have more than one file can I get them converted in one go?
Yes, we provide customized services to any needs for conversion, if you need a customized solution you can definitely get in contact with us through here or send an email to [email protected] and we will be quick to provide you with quality service.

5. I have more questions how can I ask them?
You are more than welcomed to ask us any question click here or send an email to [email protected] and ask away

6. I am trying to login but its telling me to activate my account, why?

To access your account, we recommend that you check your email inbox, if your inbox doesn't have the email please check your junk email option, if you still dont have an email please do not hesitate to contact us by clicking here.